Chat

The Chat room is a tool, which allows you to send and receive messages to other Users within your ActiveBooks account.

• If you send a message to a user, and the user is logged in, it will appear as a pop-up message and the unread messages counter in the top toolbar will be updated.

• This tool can also be used to maintain internal communications within your organization.

1. To start a Chat, you can click on the Chat icon on the Desk.

2. When you do this, a Chatbox will Pop Up, which will have a list of all the Users you have been chatting with.

3. This tool can be used to maintain internal communications within your organization.

4. To start a Chat, you can click on the Chat icon on the Desk.

5. When you do this, a Chatbox will Pop Up, which will have a list of all the Users you have been chatting with.

6. To start a new chat, simply type the name of the User in the search bar of chatbox and start communicating.

Chat Rooms

• For every new Chat that has been opened in the system, a Chat Room gets created.

• A list of all your Chat Rooms can be fetched in the Chat Room List when you search for it from the Global search.

• For every new Chat that has been opened in the system, a Chat Room gets created in the backend.

Chat Message

• Every message that has been sent by a User gets reflected in the Chat Message List.

• Herein, you will also be allowed to make changes to a sent message.

Chat Profile Report

• This report shall show you a list of all the active profiles in your ActiveBooks account with whom you can start a chat.